Reference

Open Your Privacy View Before Joining

mpo7 keeps your account details, login checks, cookies, and DANA, OVO, GoPay, QRIS payment data handling in one Privacy Policy, so you know what we collect before you…

Account data scopeCookie controlsDANA OVO GoPay QRISLocal law access
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mpo7 Open Your Privacy View Before Joining
PRIVACY HELP

Check Privacy Help Paths

Privacy questions are handled through the same account area you use for wallet and login support, but we tag them separately so the right team can answer. Use live chat for quick status checks, WhatsApp for document follow-up, or email when you want a written record of your request. Keep your account ID ready, and never send your password or full payment PIN in any message.

Team online

Live chat

Open Help > Live Chat from your account menu between 09:00 and 01:00 WIB. We can confirm whether a privacy request was received and tell you which account step comes next.

WhatsApp follow-up

Use the WhatsApp link inside Help > Contact when we ask for extra proof on a data change. Send only the requested screenshot, hide wallet balances, and keep your payment PIN out of the image.

Email record

Write to [email protected] when you need a dated reply about access, correction, deletion, or cookie questions. Include your account ID, registered phone number, and the exact privacy request you want handled.

DATA CARE

Secure Your Data Choices With Us

We keep the Privacy Policy tied to actions you can see: account creation, login history, wallet checks, game-session records, cookie choices, and support messages.

Account creation data

When you create an account, we collect the details needed to identify your profile, keep login access separate, and connect support replies to the right record. You can check profile fields under Account > Profile.

Payment status records

For DANA, OVO, GoPay, and QRIS entries, we store status, time, reference code, and account link details. We use those records to match deposits, trace failed scans, and answer wallet privacy questions.

Cookie choices

Cookies help keep you signed in, remember language settings, and measure page errors after a login. You can clear them in your browser settings, but a fresh login check may appear afterward.

Game session records

When you open Bingo, Mega Fishing, Auto Roulette, or Rocket Crash, we may keep session time, device type, and account ID. These logs help resolve account disputes without showing your password.

Security checks

If a new device tries to reach Account > Profile > Security, we may request a code or support check. This policy explains why that data is collected and how long we keep it.

Data change requests

You can ask us to correct profile data, remove outdated contact details, or explain retained records. We may need identity proof first so another person cannot change your account without permission.

Ask About Privacy Before You Join

These answers cover the privacy questions we hear most before account opening and after wallet activity. They focus on account data, payment references, cookies, device checks, support records, and your request rights. If your case involves a specific DANA, OVO, GoPay, or QRIS transaction, contact us from the logged-in account so we can match the record safely.

We collect account details such as your registered phone number, login name, device signals, and profile fields. We use them to create your account, protect access, link support messages, and process privacy requests.

We store payment reference codes, status, time, and the account connection needed to match wallet entries. We do not ask for your payment app PIN, and support should never request it.

Yes. Send the request through live chat, WhatsApp follow-up, or [email protected]. We may ask for account ID and identity proof before changing phone, name, or contact details on your profile.

No. We use your personal data for account operation, payment checks, security, support, dispute handling, and legal duties. We do not sell your personal data to outside marketers or unrelated third parties.

Cookies keep your session active, remember basic settings, and help us see page errors after login. If you clear cookies, you may need to sign in again or pass an extra security check.

We keep records only as long as needed for account access, wallet checks, support history, dispute handling, and legal duties. Some payment and security records may remain after account closure for those reasons.

Access and eligibility depend on local law and are available only where local law permits. If access is restricted, we may still keep limited records needed for security, payment status, or legal duties.

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